Reverse DNS for new static IPs

@user_477d70 Perfect! We can get that set up.  

Could you please send our team a direct message with your full name, business name and full address? Our team can most definitely take a further look at this issue. To send a "Direct Message" to Xfinity Support:

-Click "Sign In" if necessary

-Click the "Direct Messaging" icon or   https://comca.st/3EqVMu7

-Click the "New message" (pencil and paper) icon

-The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 - An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

Devin. That link doesnt work. Where can i find the link for direct messaging. Im ising an iphone w safari browser. 

Hmm! I was able to click the link and it took me there. Here is the link again https://comca.st/3EqVMu7  Do you have access to use another browser or laptop to login to forums there? Typically, the message option would be on the top right side.

Which browser would you like me to use?  Also when i go to direct messaging xfinity support does NOT show up when i type it in. 

ive tried firefox and internet explorer i get a 404 error every time i click on the link