
Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
New Member
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2 Messages
Wednesday, September 24th, 2025
rDNS support for new customer
Hi, team, I'll be needing reverse DNS updates for my static IPs. Please advise.
Question
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Updated
20 days ago
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Responses
Comcast_Benny
Official Employee
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18 Messages
20 days ago
@atax1a We can help. Send us a direct message with your full name and complete service address. To do so, click on the message icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or go to https://forums.businesshelp.comcast.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
- As you are typing a drop-down list appears. Select "Comcast Business" from that list
- A "Comcast Business" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it"
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