Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
New Contributor
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8 Messages
Tuesday, August 12th, 2014 9:00 AM
PTR Record
I need a PTR record updated for a static IP Address. Whom do I need to contact?
Question
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Updated
10 years ago
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Responses
Accepted Solution
Comcast_Jon
Administrator
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1.5K Messages
10 years ago
Hello jamzurek,
Thank you for the information.
PTR/RDNS has been setup as per request, but please allow 12 hrs for DNS entry propagation.
Thank you
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jmazurek
New Contributor
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8 Messages
10 years ago
Comcast_Jon,
Thank you for your quick response.
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jmazurek
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Comcast_Jon
Administrator
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1.5K Messages
10 years ago
Hello jmazurek,
Welcome to the forum.
Please send me the following information via PM (private message) for PTR/RDNS request.
1. Your Full Name
2. Your Business Account Number
3. Entry information (EX: aaa.bbb.ccc.123 --> mail.mydomain.com)
Thank you
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Comcast_Jon
Administrator
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1.5K Messages
10 years ago
Glad to be of assist.
If you have any other question or can help the community, please post.
We look forward to your presence in the forum!
Thank you
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