
Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
New Member
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2 Messages
Monday, July 21st, 2025
PTR Record Update
We need the PTR record updated for one of our static IPs.
Question
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Updated
5 days ago
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Responses
Comcast_Kei
Official Employee
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37 Messages
5 days ago
@Traveridc Thanks for bringing your concerns to our attention! Our team can help. Can you please direct message me your first and last name along with your full service address so that I can assist?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type “Comcast Business”" in the to line and select "Comcast Business" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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