We have a Comcast EDI Fiber circuit and would like to create a PTR Record for our public IP address. What is the process for getting a PTR Record created?
Hello, @FP_Prop. Thank you for reaching us here on the Xfinity Business Forums for help to create a PTR record. It can be helpful for your public IP address and we're happy to assist. Please send us a direct message with your full name, business name, full address, and phone number. You can do so by clicking the "message" icon in the upper right page of our forum page. Once you click on that, input our shared handle (Comcast Business) to send us a private message. Thank you!
Comcast_ThomasD
Official Employee
•
29 Messages
3 years ago
Hello, @FP_Prop. Thank you for reaching us here on the Xfinity Business Forums for help to create a PTR record. It can be helpful for your public IP address and we're happy to assist. Please send us a direct message with your full name, business name, full address, and phone number. You can do so by clicking the "message" icon in the upper right page of our forum page. Once you click on that, input our shared handle (Comcast Business) to send us a private message. Thank you!
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