Domain Names/Static IP

Managing, controlling, and support for Custom Domain Names

Need to add new TXT record

Hi Comcast Support team,

We need to add a google TXT record for google search website verification

Please contact me for more infomation A.S.A.P.

Thank you!

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Comcast_Dilary

Official Employee

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32 Messages

4 months ago

user_rye23 Thanks for posting on our community forums. Unfortunately, this is not a process we can complete from here. You would have to reach out to the domain holder or whoever you purchased/rented the domain from. I hope this helps.

(edited)

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user_rye23

New Contributor

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7 Messages

@Comcast_Dilary

Yes, you do. Comcast hosted our DNS record. I usually just email your comcast engeineer to add DNS record for me. The person I used to contact with is no longer with comcast.

There are two email address I used to send email to but no longer working:

[Edited: "Personal Information"]

(edited)

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4 months ago

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Comcast_MartinA

Official Employee

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50 Messages

user_rye23 Thanks for clarifiny your need! We can open a ticket for you, please send us a direct message.

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Comcast Business" in the to line and select "Comcast Business" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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4 months ago

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