Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
New Contributor
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6 Messages
Wednesday, October 7th, 2020 1:00 PM
Need PTR record changed
We changed mail servers so I need the ip address of our ptr record changed.
thanks
Question
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Updated
4 years ago
2.4K
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Responses
Accepted Solution
Comcast_Gabriel
Official Employee
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298 Messages
4 years ago
Hi! Thanks for reaching out to Comcast for help with the PTR record concern. You have reached the perfect place for help! To get started, please send us a private message with your first/last name, address, and account number. This can easily be accessed by logging into our business website through this link https://comca.st/2Suk942. You will find your account number listed on the my account tab once you get logged in.
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