Need a revese DNS pointer for our static ip for our mailserver.

Thanks so much for taking the time to reach out to us regarding setting up your PTR record. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all that we can to assist. We would love to help you get that PTR record set up for that server. Can you please reach out through private message with your first and last name, business service address and account number or phone number? If you have a residential account with us as well we are always available 24/7, Just reach out through this link, https://comca.st/2NGA8rO and you will get in touch with our residential team, where we are always available to assist you with any questions or concerns at any time! -Michelle