Name Change

When our Outlook to Exchange was set up, and employee's name was spelled incorrectly. So when she sends an email, the "from"name is wrong. How can we change this to the correct name?

Responses

CC_John

Retired Employee

•

1.9K Messages

11 years ago

Welcome Golden. The display name can be updated by the account admin. Sign into the account with the admin username. Click the users tab. (all account users will display). edit the users display name. If you need to change the spelling of the name in the email address it is necessary to delete the email address and recreate it. (Before you delete the email address, backup the mailbox settings and content)

Thank You

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