Skip to content
Skip to main content

  • Home

apneamd's profile
apneamd

New Member

 • 

1 Message

Tuesday, July 29th, 2014 1:00 PM

IP address change

I have a parked domain with GoDaddy.com. My office email has been handled in house (in my office) with Exchange. I changed physical office address, and Comcast installed new equipment, router, etc.

 

Now I cannot receive emails. I understand I have to redirect my emails to the new IP address, but that is where things start getting muddy.  GoDaddy has two addresses in my domain: one called "@", end the other one called "mail". My Comcast router reports two addresses: "IP Gateway: 50.245.83.170" and "IP Static: 50.245.83.169"

 

Any idea what to do with these numbers? When I type 50.245.83.170" in my browser, it brings me to a page to log in to my Comcast Router (only it's disabled for remote management); so I am thinking the "@" and the "mail" addresses at GoDaddy should be "50.245.83.169", but it doesn't work

 

Any ideas?

 

Thanks

 

Luis

Question

 • 

Updated 

10 years ago

745

1

0

0

train_wreck

Gold Problem solver

 • 

610 Messages

10 years ago

When you say you host your mail "in house", does that mean you run a physical mail server? If so, have you reconfigured it with the new static IP, or have you implemented the proper firewall forwarding rules on the new Comcast router if necessary?

 

Btw, you are correct that your GoDaddy records need to be pointed to the .169 address - that's the address you're technically leasing from Comcast .170 is the address of your Comcast gateway.

0

0