Domain Names/Static IP
Managing, controlling, and support for Custom Domain Names
New Contributor
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10 Messages
Sunday, September 6th, 2020 4:00 PM
I need PTR/Reverse DNS records updated due to IP address change
I recently switched from single IP to (5) IP address block so I need my Reverse DNS records updated
Question
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Updated
4 years ago
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Responses
Comcast_JosephA
Official Employee
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276 Messages
4 years ago
Hello, I will be more than happy to help you with a reverse DNS request. To get this work done we will need to capture your account information and authenticate your account. Are you able to send a private message when you have a chance? Please include your name exactly as it appears on your account, your full-service address, and your account number? (or phone number)
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