Email

I have never been so frustrated. It's been over a month and I still can't get my email from Comcast. We went with business comcast because of the speed and they assured us that our email would transfer from residential over to business. Countless calls later and the same reply - it will be 24 to 48 hours and we yet to have our email. Countless ticket numbers but stull no luck. Can anybody help me get this issue resolved?

SO ANNOYING!

Responses

CC_Jacob

Official Employee

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869 Messages

10 years ago

Hello dounomejeb welcome to the forum,

I'm very sorry for any frustration with the email transfer process. Can you please send me a private message with your old account number and new account number?

Thank you

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dounomejeb

Visitor

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3 Messages

10 years ago

How can I send you a private message, when I don't have email?

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dounomejeb

Visitor

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3 Messages

10 years ago

If you will give me your email I can sent it to you.

Thanks

dounomejeb

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VBSSP-RICH

Advocate

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1.4K Messages

10 years ago

Hello dounonejeb,

Follow your dounonejen > Sign Out > My Settings Help List Private Messages Messages then click on the Messages link or the envelop icon and you will see Create Message Tab that you select then just copy and paste Comcast_Jacob into the send to text box, add subject = old account number and new account number, then add that info in message body and send it out.

Hope this helps you out.

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