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New Member

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4 Messages

Wednesday, August 7th, 2024 5:25 PM

company owner

how do i get information to support that my dns is messed up.  this is copy text from the blocking site..  https://www.uceprotect.net/  This is stopping my email from being delivered.    

This info is for endusers. if you are provider please test asn instead

This page was generated exclusively for you, please read it completely to understand the results!

IP-information

Your IP [Edited - Privacy] is part of
AS
7922 COMCAST-7922, US
and the Networks [Edited - Privacy]

Reverse DNS (PTR) exists and claimes to be: c-[Edited - Privacy].unallocated.comcastbusiness.net

Warning: No matching A-Record exists for your Reverse-DNS.
DNS is inconsistent.
Please request your Admin or Provider to fix this.

[Edited: "All Caps"]

Official Employee

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41 Messages

5 months ago

Greetings, @chrisiii! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your DNS, but you have definitely come to the right place for assistance.

 

If you could send our team a direct message with your full name, business name, and the service address associated with your account, I'd be more than happy to look into this for you.

 

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Comcast Business". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.