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doug's profile

New Member

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1 Message

Sunday, June 23rd, 2013 6:00 AM

Bridge Mode

 

I'm a Comcast business class customer, I need my modem put into bridge mode.  I have been getting conflicting messages from Comcast saying that they can do it - but no one has helped me to do this yet.

 

Main reason I need it in bridge mode - having problems with VPN and security cameras at my business.

 

Thanks for your help!

-Doug

Retired Employee

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1.9K Messages

12 years ago

Welcome Doug. Please send me a PM (private message) with the MAC-Address of the gateway and the associated account number and out Tier 2 agent will make the requested change.  Also the gateway will reset for the change to take effect. 

 

Thank you