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Would like to switch from business account to a residential account

Is the process described somewhere.

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Official Employee

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5 Messages

4 months ago

Hello @user_ec8f9b thanks for reaching out. I hope the day has been treating you well. Process Details (may vary):

Canceling Business Services: You will likely need to cancel your existing business services.

Address Type Change: You may need to verify that your address is eligible for residential service.

New Residential Account: You may need to create a new residential account with Xfinity.

Termination Fees: Inquire about any potential termination fees associated with canceling your business services.

Device Swa p: You may need to swap your business equipment for a residential modem or router.

Let me know if this helps.

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