Worst Experience on Earth

@Comcast_Anna over a year and more information? What do you need ? I’ve spent weeks of time and I’m not getting anywhere. I only want a phone to work and WiFi as well. What is hard to understand and what info do you need about that ? 

I am not showing record of contact here on our forums prior, but I can certainly dig deeper into your account to further review what's been going on. Please send over a private message and include your account phone number, your account number, and your entire service address. (with the city, state, and zip code). 

I’ve never used this before today is why. I would prefer to run my business and not Comcast. The account # was given so I don’t know what else you want. I’m not going to send anything private because nothing is private about Comcast doing this anymore. Many more options than this until it’s fixed 

It's imperative that we get your services up and running properly for you, and in order to discuss account related information and further assist you, we would need for your information to be sent privately. Sharing account/personal information publicly is against our forums acceptable use policy and we care about your account security.