Tax Exemption Status

Hello all,

I work for a 501c3 non-profit animal shelter and have been trying to submit the documentation needed for our tax exempt status with no luck. I've called the support line and been given the email "bbw_billing@cable.comcast.com" to send our official documents to, but the address keeps bouncing back to my inbox as invalid.

Anyone know who I should contact about this?

Responses

Comcast_Angie

Official Employee

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31 Messages

2 months ago

HSTV1885, Thank you for reaching out to Comcast Business Support.

To file documentation for tax-exempt status with Comcast, follow these steps:
Go to the **Comcast Tax Billing Portal**.
Enter your email address.
Select “**I want to submit a customer exemption certificate**” from the **How can we help?** dropdown menu.

Ensure you have valid exemption documentation ready to present to Comcast, as customers may be exempt from certain federal, state, and local taxes, but not all.

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HSTV1885

New Member

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2 Messages

@Comcast_Angie I'm not having any luck finding the "Comcast Tax Billing Portal" through internal search engines or exploring the site. Do you have a link to that page?

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2 months ago

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Comcast_Chelsea

Official Employee

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39 Messages

@HSTV1885, I apologize we need to help you with this process. If you could send our team a direct message with your full name, the business name listed on the account, and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Comcast Business" to initiate a direct message.

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2 months ago

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Comcast Business

Official Employee

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228 Messages

It looks like you have attempted to post some personal information in our public forum. We have suppressed that information to keep your personal data private. Please review our Forum Guidelines below for additional information as to the type of information we want to help you protect: https://forums.businesshelp.comcast.com/conversations/announcements/comcast-businesssupport-community-guidelines/5fe0a62cc5375f08cd9613e5

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2 months ago

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Comcast Business

Official Employee

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228 Messages

It looks like you have attempted to post some personal information in our public forum. We have suppressed that information to keep your personal data private. Please review our Forum Guidelines below for additional information as to the type of information we want to help you protect: https://forums.businesshelp.comcast.com/conversations/announcements/comcast-businesssupport-community-guidelines/5fe0a62cc5375f08cd9613e5

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2 months ago

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