Security Pin

I need to access previous bills ASAP, but do not know the security pin. How do I get this info?

Responses

Accepted Solution

CC_John

Retired Employee

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1.9K Messages

11 years ago

Welcome SecondChance. "You can retrieve your Security PIN by logging in to Comcast.net, Comcast.com, or the DVC with your primary user ID, and going to the "My Account" section. There you will be able to access your PIN information and also see a copy of your bill. Please see your private message for additional information.

Thank You

0

Accepted Solution

Tracy

Visitor

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2 Messages

11 years ago

I am also trying to have my pin resent and it will not send. Never received it in the mail. Please help ASAP!

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Accepted Solution

CC_John

Retired Employee

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1.9K Messages

11 years ago

HI Don. Here is the link to instructions on changing your security Pin.

http://businesshelp.comcast.com/help-and-support/accounts-billing/business-class-customer-pins/

Please see the private messave for your current PIN#. Plese let us know if further assistance is needed.

Thank You

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CC_John

Retired Employee

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1.9K Messages

11 years ago

Hi Tracy. Please see your private message for the requested information.

Thank You

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aquatic-nation1

New Member

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1 Message

11 years ago

Please tell me how to reset my pin number that was assigned to us, do i tell you what my pin needs to be or email me instructions.

Thanks

Don

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BruceR

Visitor

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2 Messages

10 years ago

I am not seeing how to access my SECURITY PIN from the "My Account" settings. I want to reset it...or find out what it is...

very frustrated.

This has been very hard to use and clunky since we began using Comcast years ago....improved some but not much....

no seemless integration on the phone side of things with voicemail, settings, etc..

HELP!!!

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CC_Jacob

Official Employee

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869 Messages

10 years ago

Hello BruceR Welcome to the forum,

Sorry to hear about this situation, if you still have not received your Security Pin please send me a private message with your account number.

Thank you

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Tonywest

New Member

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2 Messages

10 years ago

I also need my pin

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CC_Jacob

Official Employee

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869 Messages

10 years ago

Hello Tonywest welcome to the forum,

Your PIN has been mailed to your business location. If you have any questions please let us know.

Thank you

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OdisM

Visitor

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1 Message

10 years ago

I haven't recieved the security PIN's for several of my accounts. When I hit send it says it'll be emailed to the email address on file or mailed via UPS. I've never received an email or a letter. I called Customer Support and he sent out a PIN and I never received that. Thank you.

Odis

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Comcast_Jon

Administrator

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1.5K Messages

10 years ago

Hello OdisM,

Welcome to the forum.

Sorry for the late reply to your request.

Please send me the following information via private message for assistance.

1. Your Full Name

2. Your Account Number

3. Your Business Account email address

Thank you

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Comcast_Jon

Administrator

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1.5K Messages

10 years ago

OdisM,

Thank you for the information.

I've reply to your message with the status of the issue being addressed.

Thank you for your patience.

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EmpowerTraining

Visitor

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1 Message

10 years ago

Hello:

I am having the same problem as a number of people in this thread. I am in search of my pin and I haven't received it via email or regular mail. Is there any way you can help me as I see you've helped the others. I have all the account information, just not the pin.

Thank you for your time.

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Comcast_Jon

Administrator

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1.5K Messages

10 years ago

Hello EmpowerTraining,

Welcome to the forum.

Please send me the following information via private message for me to assist you.

1. Your Full Name

2. Your Account Number

3. Your Business Account email address

Thank you

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Comcast_Jon

Administrator

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1.5K Messages

10 years ago

Hello EmpowerTraining,

Thank you for verifying your account information.

Please check your primary contact email for the requested information.

Thank you

0

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