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Wednesday, July 30th, 2025

Requesting Early Termination Waiver-Busines Closed Due to Lease Loss

Hi Comcast Business Support,

My business is permanently closing due to lease loss, and I am requesting a waiver of the early termination fee.

We have been losing clients and will no longer be operating, as of August 18, this situation has created significant financial hardship. I am aware of Section 5.2(c) of your terms regarding termination for cause due to closure and would like to have my situation reviewed for a possible waiver.

Thank you in advance for your support and guidance.

Best,

Cassi VandeWater   

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26 Messages

1 month ago

 

user_62004f Good morning! We appreciate you reaching out to our Xfinity Business Support Community for assistance with your account. I'd be happy to help you get in the right direction for getting the assistance you need for your account. Due to account limitations, we are limited to the billing support we can provide. In this instance I would recommend contacting our Comcast Business Support at 1-800-391-3000. Please let me know if I can assist you with any other concerns.