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CM_Emp

New Member

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1 Message

Monday, September 9th, 2019 2:00 PM

Re: Phone Directory

Dear Comcast,

 

Why have a community forum if you never post the answers?

 

Thank you.

Please send me a private message with your full name, address, and phone number so I can work on this for you. 

 

Question

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Updated 

5 years ago

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ComcastBiz_Support

Administrator

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261 Messages

5 years ago

@CM_Emp wrote:

Dear Comcast,

 

Why have a community forum if you never post the answers?

 

Thank you.

Please send me a private message with your full name, address, and phone number so I can work on this for you. 

 

Hi and thanks for using the forums.

 

We only post answers to solutions that have been found. Once we get to private message to authenticate the account, we work with the customer to get to the bottom of things. When the issue has been resolved, we post publicly so that every one knows the solution.

 

Are you having any service issues I can help with?

 

Ken

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