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New Contributor
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5 Messages
Monday, September 19th, 2022 3:54 AM
Prepaid Visa Gift Card
I've been promised a $600 prepaid visa gift card 30 days after installation and within 6-8 weeks after that. My installation was March 1st, 2022. It is now September 18th, 2022. Will I ever receive this promised gift card? My status still says "Authorized"
Question
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Updated
1 year ago
1.3K
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Responses
Comcast_Angie
Official Employee
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27 Messages
2 years ago
@user_026bf3, Thank you for reaching out. Is this with Xfinity Mobile, or with your cable and internet service? We are happy to help.
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Comcast_Angie
Official Employee
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27 Messages
2 years ago
@user_026bf3, If you could send me a DM with your name and address, we can get a ticket submitted for you. Just follow these instructions:
Ensure you are first signed in, then you will see an icon at the top right of your page.
From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.
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user_3280bd
New Contributor
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1 Message
1 year ago
Did you ever get your gift card? I am still awaiting mine as well.
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