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user_bdb138
1st Topic

New Member

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1 Message

Tuesday, February 3rd, 2026

NO SERVICE - Billed for past 3 years

This is for the below
Account Number: [Edited: "Personal Information"]
Service Address: [Edited: "Personal Information"]
We do not have service at this location and we have been billed for past 3 years . When we called Xfinity tech last month they found out that connection was not provided to this office and they said if we cancel we will not receive any refund and we are trying to install it the cable box now . It is very frustrating and terrible service 

Question

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Updated 

5 hours ago

 • Edited

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Comcast_Gabriel

Official Employee

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319 Messages

5 hours ago

 

user_bdb138, Hi there! Thanks for taking the time to reach out. I can understand the frustration caused by being billed for a service you do not have. You've come to the right place. Over social media, we are a team of experts who specialize in resolving billing and service concerns over social media. For security purposes, we have removed your personal information from your public post. To get started, please send us a direct message with your first/last name, full address, and your phone number or account number by clicking the "message" icon in the upper right page of the forum page. Once you click on that, input our shared handle, Comcast Business to send us a private message.

 

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