Need help with account close

We are planning to close our Comcast Business Internet account.

How do we proceed with the process? What do we need to do?

Responses

Comcast_JamesC

Official Employee

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48 Messages

1 month ago

Greetings, @user_8cb82c! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you needed to close your account, but we are here for your support.

The simplest way to close your account would be to contact Comcast Business Customer Care at (800) 391-3000 between the hours of 8am and 7pm. They can get you routed to the correct team and make sure you are taken care of. You may also be able to find more details on our support site here: https://business.comcast.com/support/article/account-management/cancel-or-make-changes-to-your-comcast-business-service.

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