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New Member
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2 Messages
Tuesday, October 20th, 2026 1:02 PM
My caller ID displays as unknown on the outgoing calls
My caller ID displays as unknown on the outgoing calls
Question
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Updated
9 hours ago
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Responses

Comcast_ThomasE
Official Employee
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51 Messages
9 hours ago
Good morning user_933f1c. We would love to help. In your previous post we provided the steps on how to send us a direct message to investigate things further. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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