New problem solver
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4 Messages
Looking for Help with Comcast eBill Reporting
Hi there,
Not sure if this is the proper place to ask this, but I’m hoping someone can help me out. I’m trying to get info on the Comcast eBill system—specifically, how to pull reporting for lots and lots of accounts without having to download and hand-enter data from individual PDFs.
I know these bulk files exist because I used them at a previous company. I’ve spent hours on the phone with Billing and Business Customer Service, but I haven’t been able to get through to anyone who understands that I’m not asking for paperless or text billing. What I need is a way to get reporting for multiple invoices in a text file, along with the PDF copies (paperless or not).
If you’re reading this and can point me in the right direction, I’d be so grateful. I could really use a hand with this.
Thanks
Yates01
New problem solver
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4 Messages
23 days ago
Additionally, this is a document I found on eBill with Comcast, and now I am trying to figure out how to get it set up. I reached out to the email in the document as well.
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Acco_Lisa
New Contributor
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6 Messages
23 days ago
Gosh this would help my company too as we have it with other vendors but not comcast. No one has answered me either. We use EDI with some vendors and others text files from their portal. Let me know what you find out!
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Comcast_MartinA
Official Employee
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49 Messages
22 days ago
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Comcast Business" in the "To:" line and select "Comcast Business" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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