Locked out of Comcast business account, 2FA code sending to former employee's phone

@user_5a1381 If you're able to provide us with specific account information we would be able to get you authenticated and able to make and/or request changes to the account. If you could please send us a DM with your first and last name, the business name, and full-service address, we can get started. 

Click "Sign In" if necessary

• Click the "Direct Messaging" icon in the top right corner

• Click the "Start new conversation" (pencil and paper) icon

• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business"

• As you are typing, a drop-down list appears. Select “Comcast Business" from that list

• A “Comcast Business" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it