New Member
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1 Message
I've started Comcast service for 2 months but still, the internet account doesn't show up.
We've got an installation about 2 months ago. But still the online account show Comcast is in processing. I already called Comcast service support to check my account and told me it was all set. However, there is no change at all. I still can't see billing, messages, or any other things.
Comcast_Sheila
Official Employee
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23 Messages
3 years ago
Hi there! Glad you reached out. I am happy to check on the status of your account, as well as gaining access to your online My Account portal.
Please send me a private message with your name and address to get started.
To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.
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