Issues with getting support

Even though service is good most of the time, getting the support needed from the corporate escalations department is horrible and nonexistent, I've been trying for over 3 month's to reconcile billing under a receivership. The first Corporate person with the Escalation Department wouldn't answer his phone or respond to voicemails I left, then I would receive an email days later which he would not respond back to, then I find out he abruptly closed the case without resolution. I've called and been passed around and spoken to at least 40 - 50 different people who says they can help but then ultimately pass me on to someone else with no resolution. Finally a new car and manager has been assigned back on 5/26 and to date still NO call or email or contact but I keep getting the emails that say "Final Notice before shutting off service, which by the way I shut off month's ago, and turning it into collections", I call collections and they can't do anything about the dispute and say they will send an email to Corporate Escalations and still nothing. The company I'm trying to get settled is in Court Ordered Receivership so you would think I would get someone to contact me. If someone from this department or Corporate Escalations Department wants to contact me it's [Edited: "Personal Information"] so we can come to a solution. Thank you