Internet issues

Hello I'm having problems with internet dropping and my sessions are being interrupted. I provide telehealth services and the Internet must be stable.

Responses

Comcast_Benjamin

Official Employee

•

37 Messages

1 year ago

@user_82204a Hello! Thank you for reaching out to us here on our Community Business Forum. We are very sorry to hear that you are having connectivity problems, and we can definitely assist you. Can you please send us a Direct Message with your full name and address? Here are instructions on how to send us a DM in case you need them:

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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