Interner install - waiting since May-2018

Question

Hi,

need help - we ordered internet service in May-2018. Was supposed to be installed by August. Today we're still waiting. Project Manager for the install is hiding behind excuses about waiting for city Permit.

HELP

CC_Gina · Answer

Hi schnax and welcome to the business forums. That's a really long time to be waiting on an install, even with permitting. I'd like to look into this and see what's happening. Can you please send a private message to us by clicking on my name (Comcast_Gina) and selecting the option to send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number?

schnax

Interner install - waiting since May-2018

CC_Gina