I need a utility clearance letter to vacate a road

Hello,

We are trying to vacate a road on a residential property. I need a utility clearance letter from Comcast stating they have no objection to the vacation. Who do I contact for this information? Thank you in advance.

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Comcast_Gabby

Official Employee

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34 Messages

3 years ago

Hello @user_3dd277. Thanks for reaching out, we can certainly look into your request. Please send a Direct Message with your full name and address.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Peer to peer chat" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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user_3dd277

New Member

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7 Messages

@Comcast_Gabby

I see no drop down option for Xfinity Support, only Xfinity Live. Does that work ?

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3 years ago

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CC_Jodie

New problem solver

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71 Messages

@user_3dd277 Hmm, it should have Support included somewhere. Does anything else state the word support?

I no longer work for Comcast.

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3 years ago

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user_3dd277

New Member

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7 Messages

It's not an official Comcast account . Just various support IDs.

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3 years ago

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CC_Aaron

Contributor

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17 Messages

No worries, I should be able to assist you publicly till we need specific info. Just so that I can make sure we are talking to the right team about this, what state are you in that this is in reference to?

I no longer work for Comcast.

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3 years ago

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user_3dd277

New Member

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7 Messages

We are in St. Augustine, Florida.

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3 years ago

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