New Member
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1 Message
I keep being automatically charged for an amount of $22.14, on top of my business $143.74 monthly charge.
Dear Comcast Customer Service,
I am writing to request a clear explanation of my current abnormal experience with my business's bill. My business has a service with your company, and I am being charged $143.74 each month. However, I am also being charged an additional $22.14, which is being withdrawn directly from my bank account. I contacted someone from your company regarding this matter, but the agent was unable to resolve the issue. I am reaching out now in hopes that someone else can assist me with this problem. I also have evidence of the charge that I am unaware of, if needed. Thank you in advance.


Comcast_Raul
Official Employee
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57 Messages
3 days ago
@HungL Thank you for making us aware of your billing concern via Forums. I would be more than happy to review your account to see what this $22.14 charge is all about. In order to get started, can you please click the chat bubble in the top right corner and send a message to our "Comcast Business" handle?
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