Visitor
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3 Messages
Getting Contract Details?
Hi Comcast,
I've spoken to a few representatives and have received conflicting information regarding the status of my contract and the amount I would be required to pay should I terminate my account. I never received this information when I signed up and would like to have a hard copy for my business records.
Please do not sent me to retentions as they are the ones giving me different numbers each time I call. I'd just like to know exactly what my contract states in terms of expiration and ETF/fees. Thank you very much for any assistance you can provide.
Cheers,
Peter
CC_Jacob
Official Employee
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869 Messages
8 years ago
Hello iHeijoushin,
Please send me a private message with your account number so I can get your contract.
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