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New Member
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7 Messages
Friday, December 1st, 2023 9:37 PM
Convert business account to residential
I currently have a business account at my home that I no longer need and would like to transfer that to residential service. How do I go about doing that? Who would I contact?
Question
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Updated
1 year ago
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Responses
Comcast_Richard
Official Employee
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32 Messages
1 year ago
Hi there, @user_b31628 ! Thank you so much for reaching your Digital Care team. Thank you for your patience while you waited to connect with me. I'll be more than happy to look into getting your services changed from business to residential. Please be assured you reached the right person to assist you. Can you please DM me your first and last name along with your full service address so that I can assist you further?
To send a direct message [private message]:
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Comcast_Richard
Official Employee
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32 Messages
1 year ago
Hi there, @user_b31628 I'm sorry that you are having trouble sending us a DM. Can you please make sure you are logged into Xfinity Forums.
Click "Sign In" if necessary
Click the "Direct Message chat" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
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