Customer Service
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New Contributor
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2 Messages
Sunday, November 3rd, 2019 7:00 PM
Contact support via email
Is there really no way of emailing support? I got an email address from a live chat agent, but a message sent to that address was bounced.
Question
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Updated
3 months ago
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ComcastBiz_Support
Administrator
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261 Messages
5 years ago
Thanks so much for taking the time to reach out to us through our business forums. We are always available to assist you here. I would love to help. What questions or concerns can I address for you today? -Comcast_Michelle
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emcee2k
New Contributor
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2 Messages
5 years ago
I've been a comcast business customer for 15 years, and I'm still on the same 25mbps plan I originally signed up for when it was a mid-tier plan. Now the lowest tier plan is 3 times that speed, and I want to see if there's a way I can switch to that without signing a new 2 year contract.
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ComcastBiz_Support
Administrator
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261 Messages
5 years ago
Hi there, I am so sorry to see that you feel this way about your plan and we are more than happy to help look into this for you. Can you please send a private message with your name, the full address, and phone/account number? -Anisa
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