COMCAST Set up was not as promised

When we discussed changing to Comcast with your sale person from our DSL provider,their were two requirements that were a must for the switch:

     1 - We were to have faster service for our credit card setup

     2 - We were to have our phone on one line and the credit card machine on a seperate line. 

Your salesperson commited to both as a part of the deal.

What we received after the switch:

     1 - Slower service for our credit card setup

     2 - Status quo, both the credit card machine and the phone are still on the same line

     3 - An increase in cost of $35.00 monthly.

     4 - A two year contract with a hugh cancellation fee.

What we're asking for:

     1 - Increase the speed of the credit card service or bring to better or same speed of DSL service

      2 - Set up our system where the credit card machine and the phone are on seperate lines (as promised)

      3 - Keep the monthly cost as promised - current charges for #2

      4 - If the above cannot be fullfilled as promised:

           a.  release us from our contract so that we can return to a more economical service.

           b. or reduce your monthly fee to the $65.00, equal to what we were paying for DSL

We passed this info on to our sales rep more than a month ago with to reply back.

Please contact me ASAP to discuss your resolution 

v/r,

Ed Strickland