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New Member

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2 Messages

Thursday, May 15th, 2025 12:27 PM

Comcast in-place permit

I need assistance with getting an in-place permit signed for Virginia Department of Transportation. Would you have someone reach out directly to me via email so I can submit the application to the right person. This needs to be done before May 28th, 2025. Preferably someone in your Construction Division in the state of Virginia. 

Thank you for your time and attention to this issue.

Official Employee

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40 Messages

7 days ago

 

user_963721 Hello! Thank you for reaching out to us here. We suggest contacting our Business Support Team over the phone at (800) 391-3000. They should be able to give you the right contact to get what you need resolved.

 

New Member

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2 Messages

@Comcast_Benjamin​ thank you Benjamin. I have done just that yesterday and was given this as the option. I was told to login and reach out to the support here in the forum and ask to be connected to the construction division. If you could give me a direct number or email.

Thank you

Official Employee

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50 Messages

Thank you for clarifying, @user_963721. We usually handle account-specific requests through this platform, such as troubleshooting connection issues with phone or Internet service, scheduling repair visits, answering billing questions, etc. If your account has an active construction order or project associated with it, we may be able to see some details, but most of those are handled through our maintenance or technical operations teams.

 

We can always try sending a message through our internal communications system and ask for someone to contact you directly. If you could send our team a direct message with your full name, business name, and the service address associated with your account, I'd be more than happy to look into this for you.

 

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select " comcast_business_community". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.