New Member
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1 Message
Comcast Business Rewards Card Question
I received my Comcast Business rewards card in the mail today. I promptly called into to activate the new card, but was told that there is a zero balance on the card. Does that mean that there are no funds loaded on the rewards card? It should have a $500 balance per the service agreement provided at the time the new services were ordered.
Comcast_Kei
Official Employee
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41 Messages
4 days ago
@user_f62d70 Thanks for bringing this to our attention. Our team would like to help figure this out.
Can you please direct message me your first and last name along with your full service address so that I can assist
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Comcast Business" in the to line and select "Comcast Business" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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