Customer Service
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Visitor
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3 Messages
Friday, July 13th, 2018 7:00 AM
Change Ecobill Email Address
I was wondering if Comcast could add the ability to change the ecobill email address independently from the users in the organization. I'm just the IT guy, so I'd like to have our billing emails go to an accounts payable address so the people who pay the bill can see it.
Question
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Updated
6 years ago
1.2K
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Responses
CC-Michelle1
New problem solver
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163 Messages
6 years ago
I would like to assist with your portal concerns. Can you please provide the name, address and phone number on the account through private message?
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ncckylew
Visitor
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3 Messages
6 years ago
I’m asking for a feature in the portal. Not a specific change to my account.
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CC-Michelle1
New problem solver
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163 Messages
6 years ago
This feature is in the business portal. The following link will show you more information on this feature. https://business.comcast.com/help-and-support/accounts-billing/sign-up-for-ecobill-eco-bill/
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ncckylew
Visitor
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3 Messages
6 years ago
It’s pre-populated to my email address, and my boss has his residential account tied to his work email. I’m unable to add him as another user on the account because his email is in use. So this why I’d like to be able to redirect the emails from my email address to a group email we can both see.
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CC-Michelle1
New problem solver
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163 Messages
6 years ago
Can you please provide the name, address and phone number on the account through private message?
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