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New Member

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1 Message

Saturday, February 10th, 2024 6:49 PM

Card fulfillment

I want to check the status of my promotional 1000 dollar comcast business card for [Edit; "Personal Information"]?

Official Employee

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26 Messages

11 months ago

Hello, @user_ba48b1 thank you for taking time out of your day to create a post, you have contacted the right place for assistance in regard to your Visa prepaid card inquiry. Here is a great article that will go over how check your Visa promotional status: https://business.comcast.com/support/article/account-management/visa-prepaid-card-fulfillment-for-comcast-business-customers. 

 

Please let me know if you need anything else. 

1 Message

@Comcast_JustinC​ will you supply the phone number to the fulfillment center.

Official Employee

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3 Messages

We don't have a number for the team, the website will check the status of your card. It does have to be more than 90 days since the installation to allow for processing. If it has been more than 90 days and the website does not provide additional information, we can help.

New Contributor

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11 Messages

13 days ago

My problem is this site does not want to load regardless of what browser I use or cache I clear.  It always times out.

Official Employee

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32 Messages

@ittelecom I’m sorry to hear you're having an issue with accessing our website at https://business.comcast.com/support/article/account-management/visa-prepaid-card-fulfillment-for-comcast-business-customers 

Have you tried using a different device?

Are you able to access the website if you use incognito mode?