cant change my email address on account

Arghghghgh.  If you fixed this, perhaps you could lower subscription prices.  Guess I will have to call, totally a waste of my time.  Thank you for responding.

@farrow Thank you for taking the time to reach out to us on our Business forums. Are you trying to update your billing address online? Have you already attempted these steps:

Sign in to My Account and select Billing.
Select Manage Bill Delivery, and then select Edit below the billing address.
edit billing address
Enter the address at which you would like to receive your billing statements and select Save.

When it comes to Reverse DNS, that requires us to pull up your account and submit a ticket. Please send us a direct message with your full name, business name, full address, and phone number. By clicking the "direct messaging" icon in the upper right page of our forum page. Once you click on that, input our shared handle (Comcast Business) to send us a private message.

• Click "Sign In" if necessary 

• Click the "Direct Message" icon in the top right corner

• Click the "New message" (pencil and paper) icon 

• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there 

• - As you are typing a drop-down list appears. Select "Comcast Business" from that list 

• - An "Comcast Business" graphic replaces the "To:" line 

• Type your message in the text area near the bottom of the window 

• Press Enter to send it

its in the subject what I am trying to do. 

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