Cannot receive emails on "domain".comcastbiz.net in Outlook.

We have a few email addresses (3) included in our comcast business internet package.

All of those email accounts using @"our_domain".comcastbiz.net have stopped working on Outlook and Microsoft Mail.

Could you please tell us why and help restore functionality?

Thanks.

Responses

Comcast_MichaelC

Official Employee

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36 Messages

1 year ago

Hey, @user_b161bf! Thanks for reaching out to us on the Business Forums! I apologize to hear that you are having issues with not being able to receive emails on these addresses. I would suggest reaching out to our Comcast Security Assurance team to see if that domain might be blocked. They can be reached at 1-888-565-4329. If they say that it is not on a block list, please let us know and we can look further into it.

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user_ba8b4e

New Contributor

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1 Message

1 year ago

Reaching Comcast security assurance team is impossible. they upfront warn the "more than 100 minutes wait time".

It seems that they are hiding their incompetence. Worst company I have seen so far. Terrible

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