New Member

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3 Messages

Tuesday, September 15th, 2026 1:23 PM

ACH Remittance Email

Hello, please provide your remittance email for payments via ACH.

Thanks,

Chris

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Official Employee

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332 Messages

20 hours ago

 

user_2d4a87, Hello, Chris. Thank you for reaching out regarding ACH payment remittance information. We'd be happy to help point you in the right direction. To ensure you receive the correct remittance email and payment instructions, could you please let us know which account or service the ACH payment is for? Once we have that information, we'll be glad to provide the appropriate next steps and assist further. We look forward to your reply.

 

 

New Member

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3 Messages

Thanks for your help, the following accounts are the ones in question. I have the ACH forms, but just not the remittance email(s):

[Edited: "Personal Information"]

Thanks,

Chris

(edited)

Official Employee

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332 Messages

 

 

My apologies for any confusion caused by my previous message, Chris. When I asked which account or service the payment was for, I was referring to the type of account or service associated with the ACH remittance request, not the account numbers themselves. For your security and privacy, we do not recommend posting account numbers publicly on the forums. You've reached the right place for help. Normally, when making a payments you'll receive a payment confirmation message and the completed payment will be available in the Completed tab under Manage Payments like in this link here. Are you not receiving the confirmation message or able to see the completed payments under completed tab the manage payments? 

 

New Member

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3 Messages

Sorry, the type of account for each is a combination of internet/TV/Phone. The ACH banking information was provided by Comcast with Comcast's banking detail. Now, when I remit payment to the associated Comcast account, I would need a remittance email to send the payment to. I'm not paying on your site with direct payment of either a card or my banking information. Is this clearer?

Official Employee

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332 Messages

 

Thank you for clarifying, Chris. That does help, and I appreciate you explaining that you're submitting ACH payments directly through your financial institution using the banking information provided by Comcast, rather than making payments through our online payment portal. Based on the information you've provided, the remittance email address for ACH payment notifications is CBARMGMT@comcast.com. We appreciate you taking the time to clarify your request, and please let us know if there's anything else we can assist you with regarding your Comcast Business accounts.