Customer Service
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Account Closure
Add us to the list of businesses that can't close their account. Chat says you have to call, phone people say they can't do that (or they transfer me and the connection is lost.)
Short of stopping all payments and sending a legal notice to pick up your equipment, how can we resolve this?
Question
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Updated
2 years ago
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Responses
CC_Stephanie
New problem solver
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5 Messages
2 years ago
@APAA Thank you for reaching out to us through our forum. I'm sorry to hear that you are having trouble disconnecting your Business account. In order to complete this request you would need to call our business number at 1-800-391-3000. They are experts in this matter and will be more than happy to assist you.
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APAA
New Contributor
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4 Messages
2 years ago
Tried all of the above. Again.
Even sent a formal cease and desist order. At this point, we just won't pay the bill and contact our local public service commission.
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