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New Member

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2 Messages

Wednesday, June 25th, 2025

Worst Contract Negotiation and Pricing

CRAZY!!! I AM FURIOUS!!

I have ben with COMCAST for 23 years across 2 locations and never had issues paying my bill or anything else. My contract came up for renewal and they are obviously trying to get a substantial increase - greater than 25% !!

I called into the contract dept and they tried to sell me everything under the sun and wasted an hour of my time and finally came back with the same crazy price.

I searched around for new service and found that if I close my old account (been with Comcast for over 23 years) and open a new account, I can get a much more competitive price!!

How stupid is that!! How inconvenient for the customer and Comcast has to onboard a whole new customer and setup and end up loosing money!!

I hate Comcast and this stupidity!!

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Official Employee

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50 Messages

1 month ago

@CraigSomberg I appreciate your making us ware of your billing concern via Forums. You will need to speak to our Business billing support team to get your concern addressed. You can reach them by dialing this number (877) 289-8849.

New Member

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2 Messages

They do not return calls and I have talked with them several times. Nobody can assist in this matter. I am looking for the Executive Offices Business Complaints area. Your tier one support cannot assist.

Official Employee

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50 Messages

@CraigSomberg I would be more than happy to look into this and see what we can do to get our Executive Business support team to help us out with this. In order to get started, can you please click the chat bubble in the top right corner and send a message to our "Comcast Business" handle?