Unable to access website

Hello @dtlawrence! Thank you so much for reaching out to us here via our Xfinity Forums platform. I am sorry to hear that you are having a hard time accessing https://comca.st/3lmGOgu website while connected to your internet. Have you attempted to open it using different browsers like Chrome, Google, Yahoo, etc? Also, can you see if you can access it while in Incognito? 

Hi Selena,

I tried with different browsers and different computers and I even directly connected my laptop to the modem using ethernet connection to eliminate the wifi. 

Strange thing is that if I connect to xfinity wifi, the websites work

Thank you, have you  cleared cache and cookies and are you also able to replicate this error accessing the sites on a different device? 

yes I have tried this on various devices. Its the same set of websites that do not work

You can check and disable portions of the gateway firewall by selecting one of the following options. Remember that disabling part of your firewall opens holes for possible threats. Only disable those options required by your network setup.

1. Check Disable Firewall for True Static IP Subnet Only to disable all firewall functionality for devices assigned an IP from the static IP subnet.
2. Check Disable Gateway Smart Packet Detection to disable the threat detection feature for all devices connected to the gateway.

You can also check to make sure that your Website blocking is not enabled or that these sites are not on the website blocking list if it is.