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CharWurv

New Member

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2 Messages

Friday, November 1st, 2019 5:00 PM

Turn off Smart Office Cameras

Is there a way to turn Smart Office cameras off?

Question

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Updated 

5 years ago

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Comcast_Gabriel

Official Employee

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298 Messages

5 years ago

Hey there! Thank you for your patience and for taking the time to reach out for help with turning off the Smart Office cameras. I have my cameras always on with the 24/7 monitoring service so I don’t ever need to turn them off myself. If I did, I would just unplug it. May I ask why you would want to turn the Smart Office cameras?

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CharWurv

New Member

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2 Messages

5 years ago

We have our cameras set up in a church. We prefer not to record during our time of prayer and worship. The time we need the cameras on is when we're not in the Church.

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ComcastBiz_Support

Administrator

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261 Messages

5 years ago

I see what you mean, we know that those times are important. Have you been able to follow this link https://business.comcast.com/help-and-support/smartoffice/ to see if you can turn the feature off through the portal? 

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