Problem solver
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117 Messages
The Customer is happy
Long long ago in a galaxy quite close
A Comcast Tech was on time for an appointment
Comcast Business Internet was installed
Including a new drop and lightning arrestor
IPv4 and IPv6 functioned flawlessly
Download and upload speeds were satisfactory
(The 7th bill was correct with no adjustments)
Today, 16 January 2019 marks 6 years of service
Monitor records show insignificant downtime
The customer is happy
xz4gb8
Problem solver
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117 Messages
2 years ago
A short time ago in a back yard quite close
At 10:43 AM my modem showed no connection.
(A shallowly buried coax cable had been dislodged and broken by tracked loader pivoting over the cable.)
A ten minute call set up a 2-5 PM truck roll.
A few minutes after 2 PM the tech arrived and,
not too long later I had internet connectivity again.
The tech looked at the modem signal strength
and pronounced them perfect.
The drop cable was buried on April 1 2013, more than nine years ago.
The customer continues to be happy.
Of course, I would like larger upload to download speed ratio, such as 1:1.
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