Connectivity
Connectivity and managing Your Comcast Business network
New Member
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1 Message
Sunday, July 26th, 2020 6:00 PM
Submitting an online ticket.
Is there a way to submit trouble tickets online so they get documented and addressed without having to wait on hold?
Question
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Updated
4 years ago
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Responses
Comcast_JosephA
Official Employee
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276 Messages
4 years ago
Hello, how are you? I hope overall your day is going well. I am sorry to hear you may be experiencing trouble. I apologize there is not a way to create a support ticket online per say, but we can help on forums and over online chat. This link (https://comca.st/3gg9KSV) will have an option to use chat support during regular business hours at the bottom of the page and we can help on forums anytime. Are you able to send a private message with your name, service address, and account number (or phone number) so I can assist?
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