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cmcdonaldgraa's profile

New Contributor

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9 Messages

Thursday, February 6th, 2020 5:00 AM

Slow service today after outage yesterday

Service outage yesterday , got the service restoration text message last night, this morning internet is incredibly slow. Rebooting modem doesn't resolve the problem.

New Contributor

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9 Messages

5 years ago

I also can’t reboot the modem via the Comcast website.

Official Employee

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298 Messages

5 years ago

Hi! Thank you so much for your patience! You have reached the right place for help with the service concerns. In order to further assist, please click on my handle and send us a private message verifying your name, your address, and an account number or a phone number listed on the account.